Privacy Policy
Who we are
FireWorld Technology (“FireWorld”, “we”, “us”) is a supplier of enterprise server hardware based at 18F, Tower B, High-Tech Plaza, Nanshan, Shenzhen, China. This Privacy Policy explains how we collect, use and protect personal information when you visit https://fireworldtech.com, submit an inquiry, or communicate with our sales team.
Information we collect
We collect information you provide directly, including your name, company name, email address, phone or WhatsApp number, destination country, product requirements, quantity and any message you send through our inquiry forms or by email, phone or WhatsApp.
We also collect limited technical information automatically, such as your IP address, browser type, device information, pages visited, referring URL and approximate location derived from your IP address. Our hosting and analytics providers may set cookies or similar technologies for security, performance and analytics purposes.
How we use information
- To respond to your inquiry, prepare quotations and provide product information.
- To process orders, arrange shipping and provide after-sales support.
- To improve our website, product pages and customer experience.
- To prevent spam, fraud and misuse of our forms or systems.
- To send service-related communications and, where permitted, relevant business updates.
- To comply with legal, tax, accounting and regulatory obligations.
Legal bases for processing
Where the EU or UK GDPR applies, we rely on one or more of the following legal bases: your consent; performance of a contract or steps taken at your request before entering a contract; our legitimate interests in operating and improving our business and responding to business inquiries; and compliance with legal obligations.
Cookies and analytics
We use essential cookies to operate the website and may use analytics cookies, including Google Analytics 4, to understand how visitors use the site. If we enable advertising or remarketing tools such as the Meta Pixel in the future, those tools may use cookies or similar technologies to measure advertising performance and show relevant ads. You can control cookies through your browser settings. Where required by law, we will ask for consent before setting non-essential cookies.
Sharing information
We do not sell personal information. We may share information with service providers that help us operate the website, host data, send email, provide analytics, process payments, arrange logistics or provide professional advice. These providers are expected to use information only for the services they provide to us. We may also disclose information where required by law, to protect our rights or safety, or in connection with a business transaction.
International transfers
We are based in China and may work with service providers in other countries. Where personal information is transferred internationally, we take reasonable steps to ensure it receives an appropriate level of protection, including contractual safeguards where required.
Retention
We retain personal information for as long as necessary to respond to inquiries, provide services, maintain business records, resolve disputes and comply with legal obligations. When information is no longer needed, we delete it or anonymize it.
Your rights
Depending on your location, you may have the right to access, correct, delete or restrict the use of your personal information, object to certain processing, request data portability, or withdraw consent. You may also have the right to lodge a complaint with your local data protection authority. To exercise these rights, contact us using the details below.
Security
We use reasonable technical and organizational measures to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Children
Our website and services are intended for businesses and professional users. They are not directed to children, and we do not knowingly collect personal information from children.
Changes to this policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with a new effective date.
Contact us
If you have questions about this Privacy Policy or how we handle personal information, contact us at Elsa@fireworldtech.com or +86 134 0796 8984. Our address is 18F, Tower B, High-Tech Plaza, Nanshan, Shenzhen, China.
Last updated: October 19, 2026
